The Ritz-Carlton, Mexico City | Hotel in Mexico City

| 9.4 (216 Reviews) |  1 Bathroom
Colonia Cuauhtemoc Hotel | The Ritz-Carlton, Mexico City

Hotel in Colonia Cuauhtemoc, Mexico City

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Avenida Paseo de la Reforma 509, , Mexico City, 6500, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Bathrobes
  • Eco-friendly toiletries
  • Towels
  • Bathtub or shower
Bedroom
  • Hypo-allergenic bedding
  • Free rollaway beds
  • Day bed
  • Premium bedding
  • Sofa bed
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Water-efficient showers only
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Slippers
  • LED light bulbs
  • Mobile key entry
  • Desk chair
  • Iron/ironing board
  • Energy-saving switches
  • Recycling
  • Eco-friendly cleaning products provided
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–12:30 PM on weekends: MXN 600.00 for adults and MXN 600.00 for children
  • 1 bar
  • Free bottled water
  • Minibar
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Valet parking on site (MXN 200 per night)
Accessibility
  • Stair-free path to entrance
  • Low-height door lock
  • Wheelchair-accessible registration desk
  • Braille signage
  • Transfer shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Low-height view port in door
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Low-height electrical outlets in bathroom
  • In-room accessibility
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Elevator
  • Wheelchair-accessible path of travel
Activities
  • Zoo
  • Outlet shopping
  • Fitness center
  • Indoor pool
  • Full-service spa
Entertainment
  • LCD TV
General
  • Front-desk safe
  • Elevator
  • Water dispenser
  • Banquet hall
  • French
  • English
  • Spanish
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Biodegradable coffee stirrers
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Couples dining
  • Smoke-free property
  • Biodegradable drinking straws
  • Romance packages available
  • Vegan dining options
  • No plastic coffee stirrers
Guest Services
  • Children's toys
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Sofa bed
  • Art supplies
  • Soundproofed rooms
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Daily housekeeping
  • Tour/ticket assistance
  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Terrace
Spa
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 600.00 for adults and mxn 600.00 for children valet parking fee: mxn 200 per night pet fee: mxn 3502 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls and litter boxes are available pets allowed for an extra charge of mxn 3502 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

William
Aug 25, 2025 09:19:28 PM
Review Score:   10
Summary: This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)
Room Size: 516 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Sofa bed, Square meters - 48, In-room playpen, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)
Room Size: 473 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Square feet - 473, Sofa bed, Ping - 13, In-room playpen, Square meters - 44, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed, Non Smoking
Room Size: m2
1 King Bed
Club Suite, 1 King Bed, Non Smoking

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Royal Suite, 1 King Bed, Non Smoking, Park View
Room Size: m2
1 King Bed
Royal Suite, 1 King Bed, Non Smoking, Park View

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Luxury Suite, 1 King Bed, Non Smoking, Park View
Room Size: m2
1 King Bed
Luxury Suite, 1 King Bed, Non Smoking, Park View

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Terrace, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Number of bathrooms - 1, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 431, Number of bathrooms - 1, Extra bed count 3, Square meters - 40, Private bathroom, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed, Non Smoking, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Executive Suite, 1 King Bed, Non Smoking, City View (City View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 431, Number of bathrooms - 1, Extra bed count 3, Square meters - 40, Private bathroom, Park view, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)
Room Size: 474 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Ping - 13, In-room playpen, Square feet - 474, Square meters - 44, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)
Room Size: 592 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 592, In-room playpen, Square meters - 55, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Ping - 17, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)
Room Size: 409 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Terrace, Square meters - 38, Sofa bed, In-room playpen, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Square feet - 409, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Non Smoking (Park View)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Number of bathrooms - 1, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)
Room Size: 710 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

General

Pet-friendly room, Number of living rooms 0, Dining table, Square feet - 710, Number of bedrooms - 0, Terrace, Sofa bed, In-room playpen, Ping - 20, Square meters - 66, Separate dining area, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Separate sitting area, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 431, Number of bathrooms - 1, Extra bed count 3, Square meters - 40, Private bathroom, Park view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Ritz-Carlton, Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Mexico City have a swimming pool?

Yes, this The Ritz-Carlton, Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Mexico City?

Best-rates for the The Ritz-Carlton, Mexico City starts from $788 per night with includes Bar, Child Friendly, Internet, Pool, Accessibility, Bedding/Linens, TV, Sports/Activities, Wellness Facilities, Spa, Guest Services, Laundry, Wheelchair Accessible, Balcony/Terrace, Business Services, Breakfast, Kitchen, Air Conditioner, Parking, Security/Safety, Restaurant with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Mexico City?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Mexico City?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Mexico City are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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